At DazzleDwellDecor, we understand that sometimes plans change and you may need to cancel an order. Our cancellation policy is designed to provide you with flexibility and convenience.
Order Cancellation
How to Cancel
If you wish to cancel an order, please contact our customer service team as soon as possible at info@dazzledwelldecor.com or call us at +91-9818082012. Please provide your order number and the reason for cancellation.
Timing of Cancellation
– Before Shipment: If your order has not been shipped, we will cancel it and process a full refund.
– After Shipment: If your order has already been shipped, you can return the item following our Return and Refund Policy.
Custom or Personalized Orders
Orders for custom or personalized items cannot be canceled once the production process has started. Please contact us immediately if you need to make any changes.
Refunds for Cancellations
Refund Process
Once your cancellation is confirmed, we will process the refund to your original method of payment. Please allow a certain number of days for the refund to be reflected in your account.
Late or Missing Refunds
If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info@dazzledwelldecor.com.
Exceptions
Non-Cancellable Items
Certain items are non-cancellable once the order is placed, including:
– Gift cards
– Custom or personalized items
– Items marked as final sale
Contact Information
If you have any questions or concerns about our cancellation policy, please contact us at:
DazzleDwellDecor
F – 90/ 31, Okhla Industrial Area
Phase I, New Delhi – 110020
INDIA
Email: info@dazzledwelldecor.com
Call: +91-9818082012